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Warranty & Care

Protecting Your Furniture, Ensuring Lasting Quality

At Florestawud, we are committed to delivering furniture that is crafted with quality and designed to last. Proper care and maintenance will help preserve its beauty and performance for years to come.

Please read our warranty coverage and care guidelines below.

Warranty Coverage

Selected Florestawud products are covered by a limited warranty against manufacturing defects in materials and workmanship from the date of delivery.

The warranty period, where applicable, will be mentioned on the respective product page or invoice.

What Is Covered?

Our warranty generally covers:

  • Manufacturing defects
  • Structural defects under normal residential use
  • Faults in workmanship
  • Defects present at the time of delivery

What Is Not Covered?

The warranty does not cover:

  • Normal wear and tear
  • Scratches, dents, or minor marks caused by daily use
  • Damage caused by improper handling or misuse
  • Water, moisture, or heat damage
  • Exposure to direct sunlight causing fading
  • Damage caused by pets
  • Accidental damage
  • Unauthorized repairs or modifications
  • Improper installation or relocation by the customer
  • Natural variations in wood grain, texture, or colour

Warranty Claim Process

If you believe your product has a manufacturing defect:

  1. Contact our customer support.
  2. Share your order number.
  3. Provide clear photos or videos of the issue.
  4. Our quality team will review your request.
  5. If approved, we will provide an appropriate resolution in accordance with our warranty policy.

Furniture Care Guide

Wooden Furniture Care

  • Clean regularly with a soft, dry microfiber cloth.
  • Wipe spills immediately to prevent stains.
  • Avoid placing hot items directly on the surface.
  • Use coasters, mats, and table runners for protection.
  • Avoid excessive moisture or standing water.
  • Do not drag furniture while moving it.

Upholstered Furniture Care

  • Vacuum regularly using a soft brush attachment.
  • Clean stains immediately with a clean, dry cloth.
  • Avoid harsh chemicals or bleach.
  • Follow the fabric care instructions provided with the product.

Mattress & Bed Care

  • Ensure proper mattress support.
  • Tighten bed fittings periodically if required.
  • Avoid jumping or standing on the bed frame.

Storage Furniture Care

  • Do not overload drawers or shelves.
  • Open and close drawers gently.
  • Keep furniture on a level surface.

Sunlight & Moisture Protection

To maintain the appearance of your furniture:

  • Avoid prolonged exposure to direct sunlight.
  • Keep furniture away from excessive humidity.
  • Maintain proper room ventilation.

Cleaning Tips

Recommended:

  • Soft microfiber cloth
  • Mild soap solution (when required)
  • Dry cloth after cleaning

Avoid:

  • Abrasive cleaners
  • Acid-based chemicals
  • Strong solvents
  • Steel wool or rough scrubbing pads

Customer Support

If you have any questions regarding warranty or furniture care, please contact us.

Florestawud

📧 Email: florestawud@gmail.com

📞 Phone: +91- 95291 97295

🕒 Business Hours: Monday – Sunday, 10:00 AM – 7:00 PM

Our Promise

At Florestawud, we are dedicated to providing quality furniture and dependable customer support. With proper care and maintenance, your furniture can remain a beautiful part of your home for many years.