1. What products does Florestawud offer?

Florestawud offers a premium collection of solid wood furniture, including beds, sofas, dining tables, wardrobes, coffee tables, TV units, study furniture, storage solutions, and home décor products.

2. What materials are used in your furniture?

Our furniture is crafted using high-quality solid wood and premium materials. Product-specific material details are available on each product page.

3. Do you deliver across India?

Yes, Florestawud delivers to most locations across India. Delivery availability depends on your PIN code.

4. How long does delivery take?

Delivery times vary based on the product and your location. The estimated delivery time is displayed on the product page and during checkout.

5. Is assembly included with the furniture?

Selected products include free installation or easy-to-follow assembly instructions. Please check the product page for details.

6. Can I cancel my order?

Yes, orders can be cancelled before dispatch. Customized or made-to-order furniture cannot be cancelled once production has started.

7. What payment methods do you accept?

We accept:

• UPI
• Credit & Debit Cards
• Net Banking
• Wallets
• EMI (where available)

8. Is Cash on Delivery (COD) available?

Cash on Delivery is available for selected products and serviceable locations. Availability will be shown during checkout.

9. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS.

10. What should I do if my product arrives damaged?

If your order arrives damaged, please contact our customer support within 48 hours of delivery and share clear photos of the product and packaging.

11. Do your products come with a warranty?

Yes, eligible products come with a warranty. Warranty details are mentioned on the respective product pages.

12. What is your return and refund policy?

Returns and refunds are processed according to our Return & Refund Policy. Please review the policy before placing your order.

13. Will the furniture color match the website images?

We make every effort to display accurate colors. However, slight variations may occur due to natural wood grain, finish, lighting, and screen settings.

14. Do you offer EMI options?

Yes, EMI options are available through eligible payment partners during checkout.

15. Can I customize furniture?

Yes, customization may be available for selected products. Please contact our support team before placing your order.

16. Do you offer bulk or corporate orders?

Yes, Florestawud accepts bulk, hospitality, office, and corporate furniture orders. Contact us for special pricing and customized solutions.

17. Is my payment secure?

Yes. All transactions are processed through secure and encrypted payment gateways to ensure your payment information remains safe.

18. How can I contact Florestawud?

For any questions or assistance, please contact us:

• Email: florestawud@gmail.com
• Phone: +91- 95291 97295
• Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM

19. Do you offer free shipping?

Yes, we offer free shipping on eligible products to most locations across India. Any exceptions will be clearly mentioned on the product page.

20. Why should I choose Florestawud?

Florestawud is committed to offering premium-quality furniture, modern designs, reliable craftsmanship, secure payments, dependable customer support, and delivery across India to help you create beautiful living spaces.